The U.S. Citizenship and Immigration Services is pleased to announce the expansion of myProgress (formerly referred to as personalized processing times) to include Form I-821, Application for Temporary Protected Status, and Form I-485, Application to Register Permanent Residence or Adjust Status. Initially, myProgress will be accessible solely to family-based or Afghan special immigrant I-485 applicants.
Our innovative myProgress feature grants applicants personalized access within their online accounts to estimates of their wait times for significant milestones and actions related to their case, including the ultimate case decision. These estimates, while informed by case type and historical data, are not indicative of exact timing and may not account for all unique application processing factors.
The introduction of myProgress aligns with our commitment to enhancing the customer experience, addressing applicant concerns about the status of their benefit requests during the waiting period for a decision. This initiative reflects our dedication to supporting the objectives outlined in Executive Order 14058 on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government Mandates. Furthermore, it contributes to reducing the necessity for case status inquiries, aligning with USCIS’ Strategic Plan to improve the overall experience for the individuals we serve. The expansion of myProgress is expected to bolster transparency in the adjudication process.
In addition to Form I-485 and Form I-821, myProgress is accessible to applicants with a USCIS online account filing Form I-765, Application for Employment Authorization; Form I-131, Application for Travel Document; Form N-400, Application for Naturalization; Form I-90, Application to Replace Permanent Resident Card; or Form I-130, Petition for Alien Relative.
To access myProgress, applicants must create or log into their USCIS online account and select their pending application. If the application was filed online or linked to their online account using an online access code, applicants will find a myProgress tab for their application. This tab provides the estimated wait time until a decision is reached, accompanied by checkmarks next to milestones as they are achieved:
- Confirmation of application receipt;
- Progress through preprocessing and adjudicative steps;
- Final case decision.
While myProgress streamlines the process, applicants may still refer to the public Check Case Processing Times webpage to assess eligibility for filing an Outside of Normal Processing Times service request.