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A Dream Deferred By FedEx


We use FedEx daily, shipping important documents all over the United States. FedEx is the gold standard of shipping.  However, we recently had a huge disappointment with Fedex losing a very important document.  Here's our story.

We were shipping to the United States Citizenship and Immigration Services, or USCIS, a large packet of information relating to a client's application for an employment visa to enter and live in the United States.

Our client is an extraordinary Chinese artist with a career spanning nearly 20 years. His goal has been to bring Chinese artwork to an international audience.  His artwork has been featured in numerous public exhibitions and showcases in China, South Korea, and the United States.  Some of his most impressive pieces have also been published in leading art compendiums and collected by both public and private buyers.  He has won numerous prestigious awards and recognitions for his artistic abilities. 

Our client is applying for an "employment-based, first preference" petition, called an EB-1A. USCIS says about the EB-1A, "You may be eligible for an employment-based, first-preference visa if you have an extraordinary ability, are an outstanding professor or researcher, or are a multinational executive or manager."

This well-deserving and talented individual seeks permanent residency in the United States based on his artistic abilities.  Our staff dedicated many weeks to the preparation of our client’s case and included hundreds of documents that establish his eligibility for the immigrant petition, including an original, large-scale, hard-cover, periodical published by the Ministry of Culture and the China Academy of Art, considered one of the most important contemporary Chinese literary journals.  The journal contained beautiful, color prints of our client’s artwork. 

We entrusted FedEx with the delivery of the large package to the USCIS office.  Days passed and the package had not made it to its destination.  We contacted FedEx many times over the course of the next week and a half, trying to locate the package.  We were initially told that they were trying to find the driver who had the package, then we were told they could not find it, then that it was found but damaged or destroyed, and, finally that it was lost and to file a claim.  This is extremely disappointing and frustrating given the amount of work that went into preparing the filing, and the efforts that will be expended trying to recreate the filing.  However, what is most troubling is the loss of the journal containing our client’s work.  We can only hope that the lack of the original publication does not negatively impact our client’s case.    

We are of course working feverishly to recreate the portions of the application we have available.  But black & white copies "pale" to supplying USCIS with color documents and a big exhibition book.  Our client is a world treasure.  He will come to the United States. His works have already been seen here, and will be increasingly yet.  

And we will ship the document via FedEx. 

Gordon Landefeld